The booking must be made by a person over 16 years of age who agrees on behalf of all named persons to abide by this Contract.
Contract: When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your deposit payment has cleared and your booking is subsequently confirmed in writing by email. The Contract shall be deemed to have been made at Mansefield House and be subject to Scottish Law and the exclusive jurisdiction of the Scottish Courts. These conditions of hire form the basis of our contract with you.
Terms: The prices shown include the provision of bed linen and towels. It also includes an ‘end of stay’ clean. Electricity is pre-paid and included in your final balance.
Parties: The total number in your party shall not exceed the capacity of the accommodation as advertised with the exception of babies under 2. All male/female and non family groups are accepted only at our discretion. Should you arrive with a group which does not meet these criteria we reserve the right to refuse the use of the accommodation. You may be asked to pay an additional security deposit at time of take-over. We also reserve the right to refuse to hand over accommodation to any person(s) who, in our opinion, is not suitable to take charge of it. If, in our opinion, any person(s) is not suitable to continue the holiday because of unreasonable behavior, or damage to property, the Contract may be terminated. In this event no refund will be due. The hirer is liable for any damage caused to the holiday home. We have the right to enter any accommodation (without prior notice if this is not practicable or possible) if special circumstances or emergencies arise.
Bookings: Provisional bookings may be made by phone or email, but will only be secured on receipt of a 30% deposit payable within 7 days of booking. The balance of the payment must be made not less than one month before the booking.
Cancellation: If you have to cancel your holiday for any reason, send us written notification and your cancellation will be effective from the date of receipt. If you cancel more than 6 weeks before the start date your deposit only will be forfeited. If you cancel less than 6 weeks from the start date and we are successful in re-letting all of your holiday you will only forfeit your booking deposit. If we are only successful in re-letting part of your holiday and the value of the re-let is less than your outstanding balance of hire, you will also be held responsible for the difference. If we cannot re-let and the cancellation date is within 6 weeks of the start of your holiday, then you will be held responsible for the prompt payment of the full cost. All of your liabilities as stated above may be covered if you have Cancellation Insurance and your reason for cancellation is one of those covered. We do advise that you take adequate insurance protection for your holiday.
Cleaning & Breakages: The hirer will keep the property and all furniture, equipment & fittings in or on the property in a like state of repair and cleanliness as at the commencement of the let and will make good any damage, breakage or loss that may occur during the let. The proprietors have the right to withhold all or any part of the Good Housekeeping Deposit.